Welcome to our website Conceriabello.com (the Site).
Your privacy and the security of your personal data are very important to us, which is why we collect and manage your personal data with the utmost care and adopt specific measures to keep them safe. Below you will find our “Privacy Policy”, which contains detailed information on the processing of personal data and the conditions for our services.
1. General informations
Who is the Data Controller?
Bello S.p.A with registered office in Via A. Romaldo, 8 – 84100 Salerno (SA) C.F. & P. IVA: 04593730650 Reg. imprese di Salerno (abbreviated in this document as Bello S.p.A), is the data controller, i.e. the entity that decides how and why it processes your personal data.
You can always contact Bello S.p.A by writing to the above address, by calling +39 0825 534112 or by sending an e-mail to our Customer Service info@conceriabello.it with the subject line ‘Privacy’.
Conceriabello.com is a project by Bello S.p.A.
Who is the Data Processor?
The Data Processor, who can be contacted to exercise the rights referred to in Art. 12 of the GDPR 2016/679 and/or for any clarifications regarding the protection of personal data, can be reached by sending an email to the address: info@conceriabello.it.
2. What personal data do we collect?
The categories of personal data that Conceriabello.com collects and processes when you browse on Conceriabello.com are the following:
a) we collect personal data necessary for us to process and fulfill your request on Conceriabello.com, such as your first and last name, e-mail address and telephone number;
b) we collect your e-mail address when you subscribe to our newsletter service;
c) we process the personal data you provide when you contact our Customer Service to provide you with the requested assistance;
d) with your consent, we collect and use your personal data for marketing purposes;
e) we collect information about your navigation on Conceriabello. com, such as which pages you visit and how you interact with each page, and we store this information on our servers.
We inform you that Conceriabello.com does not process personal data relating to minors. If you access Conceriabello.com and use the services offered by Conceriabello.com you declare that you are of legal age.
3. How do we use the personal data collected?
Conceriabello.com collects and processes your personal data for the following purposes:
- management of requests to our Customer Service, which uses the personal data you provide to satisfy your requests for information and requests for assistance.
- statistical analysis and surveys. We use some information about your use of the Site to carry out statistical analyzes and surveys in order to improve our offer and our services;
- subject to your express consent, we will be able to use the contact details you have provided for communications of a commercial nature on our products and services, in order to update you on news.
If you wish to authorize the activities referred to in points c) and subsequently do not wish to receive further communications from Conceriabello.com or wish to limit the methods in which to be contacted, you can interrupt these communications at any time by simply clicking on the appropriate “unsubscribe” link present at the bottom of each communication, by contacting Conceriabello.com by calling +39 0825 534112 or by contacting our Customer Service via email indicating the subject “privacy” or by writing to the appropriate address indicated above.
We inform you that you may receive further communications from us even after submitting your unsubscribe request, as some mailings may have already been planned, our systems may take some time to process your request.
In relation to all the activities indicated above, we will process your personal data mainly through IT and electronic tools; the tools we use guarantee high safety standards, in full compliance with current legislation on the matter.
4. Cookie Policy
This Site uses tracking tools. To find out more, please see our Cookie Policy.
5. Legal basis of the processing
We process your personal data only when one of the conditions provided for by current legislation is met, specifically:
a) for the conclusion and execution of a contract to which you are party.
This basis legitimizes the processing of personal data that takes place in the following activities:
– provision of services offered on Conceriabello.com;
– management of your requests by our Customer Service.
The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data to us or not, but in the absence of the requested data it will not be possible for us to conclude or execute the contract and your requests. This means that you will not be able to use Conceriabello.com’s services and that Conceriabello.com will not be able to process your requests;
b) based on your consent.
We will only carry out the following processing operations if you have given us your express consent:
– carrying out marketing activities and opinion polls and market research;
Providing us with your personal data for these activities is completely optional. You are free to provide us with your data for these purposes, but without it it will not be possible for Conceriabello.com to carry out marketing activities, opinion polls and market research, and to analyze your habits.
6. Who will process your data?
Your personal data will be processed by Conceriabello.com internal staff specifically trained and authorised to process them.
Your personal data will also be transmitted to third parties that we use to provide our services; these third parties have been adequately selected and offer suitable guarantees of compliance with the regulations on the processing of personal data. These subjects have been designated as data controllers and carry out their activity according to the instructions given by Conceriabello.com and under its control.
The third parties in question belong to the following categories: internet providers, companies specialized in IT and telematic services; companies that carry out marketing activities; companies specialized in market research and data processing.
Your data may be transmitted to the police forces and to the judicial and administrative authorities, in accordance with the law, for the investigation and prosecution of crimes, the prevention and protection from threats to public security, to allow Conceriabello.com to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.
7. Transfer of data abroad
The management and storage of personal data will take place on servers of the Data Controller and/or third party companies duly appointed as External Data Processors located within the European Union.
Personal data may be transferred abroad, in compliance with the provisions of current legislation, also to countries not belonging to the European Union. The transfer to non-EU countries, in addition to the cases in which this is guaranteed by the Commission’s Adequacy Decisions, is carried out in such a way as to provide appropriate and appropriate guarantees pursuant to articles 46 or 47 or 49 of the Regulation.
8. How long do we keep the data?
We keep your personal data for a limited period of time, which varies depending on the type of activity involving the processing of your personal data.
After this period has expired, your data will be permanently deleted or otherwise irreversibly anonymised.
Your personal data is stored in accordance with the terms and criteria specified below:
- a. data collected in the context of the use of services offered on Conceriabello.com: these data are kept until the termination of the service or the cancellation of the subscription to the service by the User;
- b. data connected to user requests to our Customer Service: the data useful to assist you will be kept until your request is satisfied;
- c. data provided for commercial communications activities, opinion polls and market research: up to the request by the user to interrupt the activity and in any case within 2 years from the last interaction of any kind by the user with Conceriabello.com;
- d. data used to personalize the Site and to show personalized commercial offers: until the user requests the cessation of the activity and in any case within two years from the last interaction of any kind by the user with Conceriabello.com;
- e. data used for carrying out market research and surveys to measure satisfaction: until the User requests the cessation of the activity.
In any case, for technical reasons, the termination of the treatment and the consequent definitive cancellation or irreversible anonymization of the relative personal data will be definitive within thirty days from the terms indicated above.
9. Your rights
You can exercise your rights at any time with reference to the specific processing of your personal data by Conceriabello.com. You will find below a general description of your rights and how to exercise them.
a) Access and modify your data: you have the right to access your personal data and request that it be corrected, modified or supplemented with other information. If you wish, we will provide you with a copy of the data we hold about you.
b) Withdrawing your consent: you may at any time withdraw a consent you have given for the processing of your personal data in connection with any activity for marketing purposes. In this regard, we remind you that the sending of commercial and promotional communications, the carrying out of market research and surveys to measure satisfaction with the personalization of the website and commercial offers based on your interests are considered marketing activities. Upon receipt of your request, we will promptly cease processing of your personal data based on your consent, while other processing or processing based on other assumptions will continue to be carried out in full compliance with the provisions in force.
c) Delete your personal data: in the cases provided for by the regulations in force, you can request the deletion of your personal data. Once we have received and processed your request, if legitimate, we will promptly cease processing and delete your personal data.
d) Request that the processing of your personal data be temporarily limited: in this case Conceriabello.com will continue to store your personal data but will not process them, unless you request otherwise and exceptions are permitted by law. You can obtain the restriction of the processing when you contest the accuracy of your personal data, when the processing is unlawful but you object to the deletion of your data, when we no longer need your data but you need it to exercise a right in court and when you object to the processing, during the period in which we evaluate the reasons for your request.
e) Request your data or transfer it to a party other than Conceriabello.com (‘right to data portability’). You can ask to receive your data that we process based on your consent or based on a contract with you in a standard format. If you wish, where technically possible, we may, at your request, transfer your data directly to a third party indicated by you.
In order to exercise some of your rights described above, you can contact us by calling +39 0825 534112 or by writing to our Customer Service stating ‘privacy’, or by writing to the address of the Data Controller above.
In order to ensure that our users’ data is not violated or used illegally by third parties, before accepting your request to exercise one of the above rights, we will ask you for some information to make sure of your identity.
10. Security measures
We protect your personal data with specific technical and organisational security measures to prevent your personal data from being used unlawfully or fraudulently. In particular, we use security measures that guarantee: the confidentiality, integrity and availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore, Conceriabello.com undertakes to test, verify and regularly evaluate the effectiveness of the technical and organizational measures in order to guarantee continuous improvement in the safety of the treatments.
11. Complaints
If you believe that the processing of your personal data has been unlawfully carried out, you may lodge a complaint with one of the competent data protection supervisory authorities.
In Italy, the complaint may be lodged with the Garante per la Protezione dei Dati Personali.
More information on how to file a complaint is available on the Garante’s website at http://www.garanteprivacy.it.
12. Changes to this policy
The constant evolution of our services may lead to changes in the features of the processing of your personal data described herein. Consequently, this privacy statement may undergo changes and additions over time, which may also be necessary with reference to new regulatory interventions regarding the protection of personal data. We therefore invite you to periodically check the contents: where possible, we will try to promptly inform you of the changes made and their consequences. The updated version of the privacy information, in any case, will be published on this page, with an indication of the date of its last update.
13. Legal references and useful links
The processing of your personal data is carried out by Conceriabello.com in full compliance with the relevant regulations set out in Regulation (EU) 2016/679 General Data Protection Regulation, the Italian data processing regulations and the provisions of the Italian Data Protection Authority (http://www.garanteprivacy.it).
Last updated: 21 March 2025
