Welcome to our website Conceriabello.com (the Site).

Your privacy and the security of your personal data are very important to us, which is why we collect and manage your personal data with the utmost care and adopt specific measures to keep them safe.
Below you will find our “Privacy policy”, which contains detailed information regarding the processing of personal data and the conditions relating to our services.

1. General informations

Who is the Data Controller?
Bello S.p.A with registered office in Via A. Romaldo, 8 – 84100 Salerno (SA) T.C. and VAT number: 04593730650 Reg. Imprese di Salerno (called in abbreviated form in this document Bello S.p.A), is the Data Controller, i.e. the subject who decides how and why to process your personal data.
You can always contact Bello S.p.A by writing to the above address, calling +39 0825 534112 or writing an email to our Customer Service info@conceriabello.it with the subject “Privacy”.

Conceriabello.com is a project by Bello S.p.A.

1. Who is the Data Processor?

The Data Processor, who can be contacted to exercise the rights referred to in Art. 12 of the GDPR 2016/679 and/or for any clarifications regarding the protection of personal data, can be reached by sending an email to the address: info@conceriabello.it.

2. What personal data do we collect?

The categories of personal data that Conceriabello.com collects and processes when you browse on Conceriabello.com are the following:
a) we collect the personal data necessary to conclude and execute your request on Conceriabello.com such as name and surname, e-mail address and telephone number;
b) we collect your e-mail address when you subscribe to our newsletter service;
c) we process the personal data you provide to us when you contact our Customer Service to provide you with the requested assistance;
d) subject to your consent, we collect and use your personal data for marketing purposes;
e) we collect information about your navigation on Conceriabello.com, such as the pages you visit and how you interact with the single page and we save this information on our servers.

We inform you that Conceriabello.com does not process personal data relating to minors. If you access Conceriabello.com and use the services offered by Conceriabello.com you declare that you are of legal age.

3. How do we use the personal data collected?
Conceriabello.com collects and processes your personal data for the following purposes:

  1. management of requests to our Customer Service, which uses the personal data you provide to satisfy your requests for information and requests for assistance.
  2. statistical analysis and surveys. We use some information about your use of the Site to carry out statistical analyzes and surveys in order to improve our offer and our services;
  3. subject to your express consent, we will be able to use the contact details you have provided for communications of a commercial nature on our products and services, in order to update you on news.

If you wish to authorize the activities referred to in points c) and subsequently do not wish to receive further communications from Conceriabello.com or wish to limit the methods in which to be contacted, you can interrupt these communications at any time by simply clicking on the appropriate “unsubscribe” link present at the bottom of each communication, by contacting Conceriabello.com by calling +39 0825 534112 or by contacting our Customer Service via email indicating the subject “privacy” or by writing to the appropriate address indicated above.
We inform you that you may receive further communications from us even after submitting your unsubscribe request, as some mailings may have already been planned, our systems may take some time to process your request.
In relation to all the activities indicated above, we will process your personal data mainly through IT and electronic tools; the tools we use guarantee high safety standards, in full compliance with current legislation on the matter.

4. 4. Legal basis of the treatment
We process your personal data only in the presence of one of the conditions provided for by current legislation, and specifically:
a) for the conclusion and execution of a contract of which you are a part.
This basis legitimizes the processing of personal data that takes place in the following activities:
– provision of services offered on Conceriabello.com;
– management of your requests by our Customer Service.
The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data to us or not, but in the absence of the requested data it will not be possible for us to conclude or execute the contract and your requests. This means that you will not be able to use the services of Conceriabello.com and that Conceriabello.com will not be able to manage your requests;
b) based on your consent.
We will carry out the following treatments only if you have given us your express consent:
• carrying out marketing activities and opinion polls and market research;
Providing us with your personal data for these activities is absolutely optional. You are free to provide us with your data for these purposes, but without it it will not be possible for Conceriabello.com to carry out marketing activities, opinion polls and market research, and to analyze your habits.

5. Who will process your data?
Your personal data will be processed by the internal staff of Conceriabello.com specifically trained and authorized for processing.
Your personal data will also be transmitted to third parties we use to provide our services; these subjects have been adequately selected and offer a suitable guarantee of compliance with the rules on the processing of personal data. These subjects have been designated as data controllers and carry out their activity according to the instructions given by Conceriabello.com and under its control.
The third parties in question belong to the following categories: internet providers, companies specialized in IT and telematic services; companies that carry out marketing activities; companies specialized in market research and data processing.
Your data may be transmitted to the police forces and to the judicial and administrative authorities, in accordance with the law, for the investigation and prosecution of crimes, the prevention and protection from threats to public security, to allow Conceriabello.com to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.

6. 6. Transfer of data abroad
The management and storage of personal data will take place on the servers of the Data Controller and/or of third-party companies duly appointed as External Data Processors located within the European Union.

Personal data may be transferred abroad, in compliance with the provisions of current legislation, also to countries not belonging to the European Union. The transfer to non-EU countries, in addition to the cases in which this is guaranteed by the Commission’s Adequacy Decisions, is carried out in such a way as to provide appropriate and appropriate guarantees pursuant to articles 46 or 47 or 49 of the Regulation.

7. 7. How long do we keep the data?
We keep your personal data for a limited period of time, which varies depending on the type of activity that involves the processing of your personal data.
Once this period has expired, your data will be definitively deleted or in any case made anonymous in an irreversible way.
Your personal data is stored in compliance with the terms and criteria specified below:

  1. a. data collected in the context of the use of services offered on Conceriabello.com: these data are kept until the termination of the service or the cancellation of the subscription to the service by the User;
  2. b. data connected to user requests to our Customer Service: the data useful to assist you will be kept until your request is satisfied;
  3. c. data provided for commercial communications activities, opinion polls and market research: up to the request by the user to interrupt the activity and in any case within 2 years from the last interaction of any kind by the user with Conceriabello.com;
  4. d. data used to personalize the Site and to show personalized commercial offers: until the user requests the cessation of the activity and in any case within two years from the last interaction of any kind by the user with Conceriabello.com;
  5. e. data used for carrying out market research and surveys to measure satisfaction: until the User requests the cessation of the activity.

In any case, for technical reasons, the termination of the treatment and the consequent definitive cancellation or irreversible anonymization of the relative personal data will be definitive within thirty days from the terms indicated above.

8. 8. Your rights
You can exercise your rights at any time with reference to the specific processing of your personal data by Conceriabello.com. Find below their general description and how to exercise them.
a) Access your data and modify them: you have the right to access your personal data and to request that they be corrected, modified or integrated with other information. If you wish, we will provide you with a copy of the data we hold about you.
b) Withdraw your consent: you can withdraw at any time a consent you have given for the processing of your personal data in relation to any activity for marketing purposes. In this regard, we remind you that the sending of commercial and promotional communications, the carrying out of market research and surveys to measure satisfaction with the personalization of the website and commercial offers based on your interests are considered marketing activities. Upon receipt of your request, we will promptly cease the processing of your personal data that is based on this consent, while different treatments or treatments based on other assumptions will continue to be carried out in full compliance with the provisions in force.
c) Deleting your data: in the cases provided for by current legislation, you can request the deletion of your personal data. Once your request has been received and examined, if legitimate, we will promptly cease processing and delete your personal data.
d) Request that the processing of your personal data be temporarily limited: in this case Conceriabello.com will continue to keep your personal data but will not process them, unless subject to your different request and the exceptions provided by law. You can obtain the limitation of the treatment when you dispute the accuracy of your personal data, when the treatment is unlawful but you oppose the cancellation of your data, when your data we no longer need but you need it to exercise your right in court and when you object to the processing, while we are evaluating the reasons for your request.
e) Request your data or transfer it to a person other than Conceriabello.com (“right to data portability”). You can ask to receive your data that we process based on your consent or based on a contract with you in a standard format. Se lo desideri, laddove tecnicamente possibile, potremo su tua richiesta trasferire i tuoi dati direttamente ad un soggetto terzo da te indicatoci.
In order to exercise some of your rights described above, you can contact us by calling +39 0825 534112 or by writing to our Customer Service indicating “privacy”, or by writing to the address of the Data Controller treatment indicated above.
To ensure that our users’ data is not subjected to violations or illegitimate use by third parties, before accepting your request to exercise one of the rights indicated, we will ask you for some information to be sure of your identity.

9. 9. Security Measures
We protect your personal data with specific technical and organizational security measures, aimed at preventing your personal data from being used illegitimately or fraudulently. In particular, we use security measures that guarantee: the confidentiality, integrity and availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore, Conceriabello.com undertakes to test, verify and regularly evaluate the effectiveness of the technical and organizational measures in order to guarantee continuous improvement in the safety of the treatments.

0. Complaints
If you believe that the processing of your personal data has been carried out unlawfully, you can lodge a complaint with one of the competent supervisory authorities for compliance with the rules on the protection of personal data.
In Italy, the complaint can be presented to the Guarantor for the Protection of Personal Data.
Further information on the methods of presentation is available on the website of the Guarantor, at the address http://www.garanteprivacy.it.

1. Changes to this information
The constant evolution of our services may lead to changes in the characteristics of the processing of your personal data described up to now. Consequently, this privacy statement may undergo changes and additions over time, which may also be necessary with reference to new regulatory interventions regarding the protection of personal data.
We therefore invite you to periodically check the contents: where possible, we will try to promptly inform you of the changes made and their consequences.
The updated version of the privacy information, in any case, will be published on this page, with an indication of the date of its last update.

12. Legislative references and useful links

The processing of your personal data is carried out by Conceriabello.com in full compliance with the regulations on the subject provided for by Regulation (EU) 2016/679 general regulation on data protection, the rules on the processing of Italian personal data and the provisions of the Authority of Italian control (http://www.garanteprivacy.it).

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